The more you take care of your rented car, the lesser you pay. To make sure our cars are always in a good condition, service fees are applicable and we want you to know exactly what you pay for.
Rental
Default in Payment/Unsuccessful Charge of Installment/Monthly Extension€ 15 for 3 days delay and for more than 3 days € 25
Late Return Fee1 day rental/€ 10 whichever is higher
Prepone/Postpone Reservation € 5
Any Amendments to the Reservation/E-Ticket € 5
Change of Installment Date (on approval) € 25
Admin Fee on Rental Amount - Bank/Cash Transfer € 5
Return of Vehicle in Different Emirates € 5
Vehicle Recovery & Force Collection Charges € 100
Delivery & Collection Charges (all booking types) € 5/€ 10 per service as per location
Failure to Update Expired Documents € 15
Security Deposit
Refund to Same Credit/Debit Card UsedNil
Refund to Renter’s Bank Account Only (if the registered credit/debit card used is cancelled - closure/cancellation letter from issuing bank is mandatory)€ 25
Payment
Request for Change of Credit/Debit Card Details€ 5
Admin Fee on Rental Amount - Bank/Cash Transfer€ 5
Cancellation
Installment Cancellation After Charging€ 15
Failure to Return Vehicle after Installment CancellationRental + € 50
Rental Extension After Installment CancellationDaily Rental + € 5
Refund
Cancelled by Selfdrive.om & its Partners100% Refund
Cancelled by Customer before Collecting Vehicle10% or € 5 whichever is higher
Cancelled by Customer after Collecting VehicleNo Refund
Early ReturnNo Refund
Cancelled due to Incomplete Documents10% or € 5 whichever is higher
Non-Rental
Non-fueling of Vehicles on Return/End of AgreementActual Fuel cost + 20%
Return of Unclean Vehicle Actual + 15%
Smoking Inside Vehicle € 50
Lost KeysActual Cost of Key + 15%
Tampering with Vehicle/Salik Tag/Vehicle LogosActual + € 15
Drained Battery/Leaving the Headlights on (during site visit)Actual Cost + 15%
Non-charging of Electric Vehicles when at or below 50 kms Driving Range € 20
Traffic Fines
Fines less than € 35 € 5
Fines more than € 3515% of the Fine Amount
Parking Fines € 25
Leaving Vehicle in Unsecured Place € 25
Accident
Failure to Provide Police Report (within 2 days) of Incident € 25
Insurance Excess
Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driver€ 300 + 100% of the Total Claim Amount
BMW - Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driver€ 500 + 100% of the Total Claim Amount
Other
For any Legal Formalities, an Additional Fee will be Applicable. 15% of the Total Decline Amount + Any Legal Fees, Document Charges, Court Fees etc (as per actuals) Actual Charges + 15%